Sheldon College · Queensland
ICT Service Desk Officer
SecondaryIT / Tech Support
Sheldon College in Redland City, Queensland, is seeking a full-time ICT Service Desk Officer on a fixed-term contract from January to September 2027. The role provides Level 1 and 2 support across staff and student devices, networks, communications systems, and audio-visual services, with a Working with Children Check required.
- Supports desktop, laptop, iPad and BYOD environments
- January–September 2027 fixed-term contract
- Full-time ICT service desk position
- Working with Children Check required
Closes in 9 days
Applications close 14 Nov 2026.
Read the full listing and applyOpens Teachers On Net, where the school takes applications.
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About the role
Provide full-time Level 1 and 2 ICT support to staff and students across desktop, laptop, iPad and BYOD systems. The role also covers networks, communications, printing, phones, email, digital signage, videoconferencing and audiovisual services. This is a fixed-term position running from January to September 2027.
What they’re looking for
- Relevant Information Technology study completed or currently underway
- Level 1 and 2 service desk support experience
- Experience handling calls, monitoring events and resolving incidents
- Knowledge of service request, incident, problem and change workflows
- Client-facing technical support experience
- Current or obtainable Working with Children Check (Blue Card)
About the school
Sheldon College is an independent, co-educational, non-denominational college in Redland City, serving children from 15 months through to Year 12. It provides academic, sporting and cultural programmes, specialist learning spaces and a focus on safe, secure education.
How to apply
Apply online through the application link provided in the listing. Applications close on 14 November 2026.
Written by Teachroles from the school’s listing. AI can make mistakes; check the original before you apply.
The role
- Sector
- Secondary
- Role
- IT / Tech Support
- Hours
- full time
- Tenure
- fixed term
- Listed
- 15 Oct 2026
In the school’s words
“Deliver Level 1 & 2 ICT support to staff and students across a diverse and technology-rich school environment. Employer of Choice in Education for 2025 & 2026 Industry-leading staff benefits & wellbeing initiatives Fixed-term Opportunity | Jan - Sept 2027…”
The school
- Address
- Taylor Road, Sheldon, QLD